Samsung LCD 24B Operation & User’s Manual

Text of Samsung LCD 24B User Guide:

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 27 — System Speed Dialling You can dial a pre-programmed telephone number stored in the system-wide speed dial list of numbers (000–999): • With the handset on-hook, press the MEMORY key or dial *81. • Dial the desired speed dial number location. OR Press the right soft key to select the INDEX menu, and dial the desired speed dial number. The telephone number is automatically dialled for you. To dial a pre-programmed name stored in the system speed dial. • Press the MEMORY key or dial *81. • Press the soft key to select the NAME menu. • Enter the

• DCS Gateway Keyset User Guide — 44 — Customising Your Keyset Assigning Features to Programmable Keys To use the various features that are provided by the digital phone, you can select the feature displayed on the LCD using the SCROLL key and soft keys, as described for the relevant feature. However, it may be more convenient for you to assign t

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 14 — To set Auto Answer mode, see Customising Your Keyset. Busy Extension/Group Callback When you call another extension and receive busy tone: • Press the CAMP key—or press the TRSF key and dial *44. You will hear confirmation tone. • Hang up. When the busy extension becomes free, your keyset will ring. • Lift the handset or press ANS/RLS to call the now idle ex- tension. The Callback feature can be released (cancelled), before the system calls you back, by dialling #44 plus the extension num- ber. A callback will be cancelled if not answered within a pre- programmed period of time. I

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 55 — 019 FORWARD 020 NO CODE 021 NO CODE 022 MESSAGE 023 MUTE 024 NO CODE 025 NO CODE 026 NO CODE 027 PICK-UP 028 RADIO PAGING 029 PRIVACY 030 NO CODE 031 REDIAL 032 SAVE/REPEAT 033 NO CODE 034 SYSTEM SPEED 035 TRK FLASH 036 WAKE UP 037 ROOM STATUS 038 DTS 039 DTS NO. 040 SERVICE 041 VIP 042 LANG 043 COS 044 ROOMCOS 045 NAME 046 SRV CALL LOCK 047 STATION SPEED 1 048 STATION SPEED 2

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 31 — to a preset number of attempts (the number of attempts can be set by your System Administrator). On hearing a busy signal: • Press the REDIAL key or press the SCROLL key and select RETRY from the menu. The system will automatically redial the same number for you. You will hear the call being made through the keyset speaker. When the called party answers, lift the handset and begin speaking. 1. If you make another call, auto-redial is cancelled. 2. To cancel auto-redial, lift and replace the handset. Dispatch The Dispatch featur

• DCS Gateway Keyset User Guide — 16 — To answer: • Lift the handset and press the flashing CALL key or press the ANS/RLS key. If you do not answer this recall within a preset period, it may go to the System Operator.    Phones Without CALL Keys The display shows: To answer: • Lift the handset and press the ANS/RLS

• DCS Gateway Keyset User Guide — 15 — Call Processing Holding Calls    Phones With CALL Keys While you are talking on a call, press the HOLD key. The CALL key associated with the call will flash slowly. To return to the caller, press the CALL key and the LED will light steady again.    Phones Without CALL Keys Whil

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 12 — Sending a Flash While on an outside call: Press the RECALL key to send a flash. Busy Line Queuing With Callback If you cannot obtain an outside line: • Press the CALLBACK key—or press the TRSF key and dial *44. You will hear confirmation tone. When the line becomes free the system will call you back. • Lift the handset or press the ANS/RLS key to answer. The Callback feature can be released (cancelled), before the system calls you back, by dialling #44 plus the trunk access code. A callback will be cancelled i

• EU Declaration of Conformity (RTTE) Samsung Electronics Co., Ltd. 259 Gongdan-Dong, Gumi- City Kyungbuk, Korea, 730-030 (factory name, address) declare under our sole responsibility that the product Digital Telephone Exchange model "DCS Gateway" to which this declaration relates is in conformity with RTTE Directive 1999/5/EC ( Annex II ) Low Voltage Directive 73/23/EEC EMC D

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 58 — 109 Forced LOGOFF 110 CNTL GRP FWD 111 BOOTH CALL 112 BOOTH RECALL 113 WAKEUP ALARM 114 BATH ALARM 115 NO/DELAY RING 116 ALTER FWD 117 AUTO RECORD 118 NOANS AUTOCOM 119 DND OVERRIDE 120 NO CODE 121 OFFER 122 AUTODIAL BLF 123 STAT 124 AUTO TIMER 125 EMERGENCY !!! 126 REVIEW 127 ABANDON 128 CLIP 129 NND 130 STORE 131 NOANS TIMER 132 STN NAME 133 HOLD PICKUP 134 CONNECT 135 IGNORE 136 IN-OUT GROUP 137 NIGHT 138 ACD AUTOWORK

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 13 — Internal Calls Making An Internal Call • Dial the extension number or group number. OR • Press a Direct Station Select (DSS) key. Wait for the party to answer. If you hear a brief tone burst in- stead of ring-back tone, the extension you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. • Finish the call by replacing the handset or pressing the ANS/RLS key. Answering An Internal Call • Lift the handset or press the ANS/RLS key or press the SPEAKER key.

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 45 — the programmable key again to assign the feature and turn off the LED. Selecting Ring Tone You can select any one of 16 ring frequencies. • While on-hook, press the TRSF key. • Press the Volume Up and Down keys to hear each tone. When you hear the tone that you want, press the TRSF key to assign it. Setting Auto Answer Mode You can receive internal calls in one of two modes: Ring or Auto Answer. To set Auto Answer mode you must first pro- gram an AUTO ANSWER key, then: • Press the AUTO ANSWER key. The LED of the AUTO AN- SWER key is turned on and “Auto Answer” is displayed on the LC

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 30 — Last Number Redial To redial the last telephone number you dialled: • Press the REDIAL key, or scroll to the CALL menu and se- lect LNR, or dial *90. 1. The Redial feature code is applicable to the LNR menu on the LCD panel of the keyset. 2. Redial applies to all calls, including internal calls, unless restricted to external calls by the System Administrator. Save Number With Redial To save the number you just dialled for lat

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 6 — Keyset Layout 6B Enhanced Keyset PULLOUT DIRECTORY TRAY TRANSFER KEY SPEAKER KEY Used to switch call to speakerphone TRUNK FLASH KEY 6 PROGRAMMABLE KEYS WITH RED LEDs Used for CALL keys, internal calls and other system features MICROPHONE For hands-free operation HOLD KEY VOLUME CONTROL KEYS Used to set independent levels for handset, speaker, background music, ring and page volumes

• Intended Use This digital telephone is intended to be connected to a digital extension of a Samsung DCS telephone system. The connec- tion allows voice communication between the central proces- sor unit and the telephone. It is not intended to be connected to any other telephone system or the public telephone net- work. Please read the provided user instructions

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 48 — Call Duration Timer By default, your system is set up to automatically display a call timer (minutes and seconds) on a keyset when a call is made or received by that keyset. You can select whether or not to have this display on your keyset. Setting the Auto Timer • Press the AUTO TIMER key. • Press 1 or the Volume Up key to select YES for the timer to be displayed. Otherwise, press 0 or the Volume Down key for no timer display (NO). • Press the AUTO TIMER key. You hear confirmation tone. Viewing Message Indications You can view all your message indications before you return them. • While on-hook, p

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 54 — Appendix: Feature Key Codes This appendix lists the features that can be assigned to the key- set’s programmable keys, together with their codes. When you assign a feature to a programmable key and you know the feature code, you can assign it by entering the code without the need to use the # and ✱ keys to scroll through the feature list. Code Feature 001 ACCOUNT 002 AUTO ANSWER 003 AUTO DIAL 004 AUTO INTERCOM 005 BUZZER 006 CAMP 007 CLEAR 008 COM DIAL 009 CONFERENCE 010 ROOM DATA 011 NO CODE 012 NO CODE 013 DO NOT

• DCS Gateway Keyset User Guide — 26 — Dialling Features The Dial Keypad Dialling features on your keyset often require you to enter various characters (such as names) from the keypad using the keys 0–9. The following table shows you what you need to dial. For example, if you want to enter the name DAVID, press ‘3’ once to get the letter D. Press ‘2’ once to get

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 23 — To cancel ‘Forward No Answer’, dial #63. (Or press the FWD key twice.)    Display and Non-Display Phones • Dial *63. • Dial the extension or external number to which to forward. If you dial an external number, press the # key at the end of the number. • Replace the handset. To cancel ‘Forward No Answer’, dial #63. Forward Busy/No Answer If you want a common destination for both Forward Busy and Forward No Answer, you can set both at t

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 39 — Convenience Features Do Not Disturb (DND) Use this feature when you want to block incoming calls to your keyset. You can still make outgoing calls while in DND mode. • While on-hook, press the DND key or dial *40. The DND key will light. When you go off-hook, the dial tone is changed to a warning tone. To Cancel DND: • Press the DND key again or dial #40. The DND key light turns off. The system can be programmed so that direct dial inward calls will override DND (see your System Administrator). Mute You can mute the handset transmitter or the microphone while the phone is idle, o

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 57 — 079 TRUNK PARK ANS 080 ZONE PAGING 081 DGP PAGING 082 NO CODE 083 DATA FUNCTION 084 GUEST 085 NEXT 086 PRINT 087 ROOM WAK 088 SEND 089 NO CODE 090 DISPATCH 091 PREDIAL 092 CABS 093 ACD CALL WAITING 094 CALL WAITING 095 SVC PSWD CHK 096 PAUSE 097 COMMENT 098 VACANT 099 NOTIFY 100 GRPMSG 101 THREE PARTY 102 OPP1 DISCONN 103 OPP2 DISCONN 104 OPP1 CONN 105 OPP2 CONN 106 MALICIOUS ID 107 DIAL CALL 108 DIALCOM CALL

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 11 — Outside Calls Making An Outside Call • Lift the handset and dial the outside line access code 9. • Dial the telephone number. • Finish the call by replacing the handset or pressing the ANS/RLS key. If your system is programmed to require an authorisation code before making a call, press the FAC key or dial feature code *48 plus a valid authorisation code. Then press the # key and select an outside line. For more information on authorisation and account codes, see your System Administrator. Answering An Outside Call • Lift the handset to answer the rin

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 37 — • Dial the extension or trunk number, or dial 1 and then the orbit number, on which the call has been parked. You will be connected to the parked call. If the parked call is not answered within a pre-programmed period of time, it will recall your keyset and have a slow flashing green light. Setting a Message Indication To leave a message at another station or station group if no- one answers or you receive busy tone: • Press the MESSAGE key, or press the TRSF key and dial *41. If you have no M

• Samsung LCD 24B, Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right with- out prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not in- stalling, programming or operating their Sam- sung systems as described in this manual. Copyright 2001 Samsung Telecoms (U.K.) Limited All rights reserved. No part of this manual may be reproduced in any form or by any means – graphic, electro

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 20 — Instructions are included for cancelling each call forwarding condition. Any forwarding you set can also be cancelled by dialling #60. Forward All Calls You can forward all your calls to another number.    Display Phones • Press the FWD key, or press the SCROLL key and use the soft keys to select FWD from the SET menu. • Use the ✱ ✱✱ ✱, #, or Volume Up and Down keys to select ALL. • Dial the extension or external number to which to

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 7 — Labelling Programmable Keys • Insert the end of a paper clip into the notch of the clear cover. • Push the cover sideways, lift the cover and remove the des- ignation strip. • Label the designation strip. • Replace the strip and cover. Selecting Key Features Using Menus In order to use any features that are not assigned to program keys, you can press the SCROLL key to display feature menus on the LCD and then use the soft keys to select the required feature(s). The three soft keys below the display are substitutes

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 25 — • Press the flashing DSS key. Group Call Pickup To pick up (answer) a call ringing in any pickup group: • Lift your handset and dial *77. OR • Press the GROUP PICKUP key. Executive Override (EOV) All telephone users are assigned a class of service which de- termines which features of the DCS Gateway are available to particular users. Those users with a high-level class of service are provided with access to additional services: the EOV fea- ture is one of these. When a user

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 8 — CALL Guides you through the options to make a call. OTHER Guides you through features other than making or an- swering calls. ANS Guides you through the options to answer calls. SET Allows you to set features on the keyset. 1. Select one of the main menus, CALL, OTHER, ANS or SET, using the appropriate soft key. (To select the SET menu, you will need to press the SCROLL key again. This is indicated by the ➔ symbol after ANS.) 2. You select features in a me

• Samsung LCD 24B, DCS Gateway Keyset User Guide — 17 — Transferring Calls You may transfer a call to another extension in one of two ways: a screened transfer allows you to notify the other party who is calling, or you can do a blind (unscreened) transfer without notification. • While on a call, press the TRSF key and dial an extension or group number. OR Press a DSS key or station group key. Your call is auto- matically put on transfer hold. • Hang up when you hear ringing if this is an unscreened transfer. OR Wait for the called par

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