Cisco D9865 Installation And Configuration Manual

Text of Cisco D9865 User Guide:

• Cisco D9865, A-1 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 APPENDIX A Technical Specifications This appendix contains the technical specifications for the D9865 Satellite Receiver. The technical specifications are subject to change without prior notice. This appendix includes the following sections: • Receiver Specifications, page A-1 • LNB Requirements, page A-2 • DVB-S Eb/No (C/N) Ratio, page A-3 • DVB-S2 Error Rate Performance ES/No (C/N) Ratio, page A-3 • Video Output, page A-4 • Audio Outputs, page A-5 • Power, page A-5 • General, page A-6 Receiver Specifications General Parameter Specification System MPEG-2/DVB Com

• 4-43 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Setting the Filter Mode The filter mode sets the multicast forwarding for MPE data output. Proceed as follows to set up the filter mode: Step 1 From the Advanced Setup screen, select IP Setup and press O

• Cisco D9865, 6-12 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 6 Service and Maintenance Warning Messages Restore Failure Reason FTP Failed FTP failed due to a possible software issue. Check FTP configuration, reset unit, and notify Cisco customer support if problem persists. Auto reset after timeout HDMI:Not an Auth Device HDCP authentication failed HDMI monitor is not authorized to receive HDMI content and does not contain valid HDCP keys. Video decode

• Cisco D9865, Contents ix Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 IP Setup B-7 Unicast IP Setup B-8 Multicast IP Setup B-8 Trap Destination Setup B-8 SNMP B-8 Noise Cutoffs B-8 Download B-9 CI Setup (Web GUI only) B-9 Import/Export (Web GUI only) B-9 Alamrs and Warnings B-9 APPENDIX C Lock Levels C-1 D9865 Satellite Receiver Lock Levels C-1 Video C-1 All Screens C-2 Channel List C-2 EPG Grid C-2 EPG Info C-3 NAVigator Info C-3 Timers C-3

• Cisco D9865, B-3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Appendix B Default Settings Factory Default Settings Preset - Number 4 Preset - Number 5 Preset - Number 6 Parameter Default Preset Number 4 Preset Name Spiderman LNB Configuration 1 Modulation Type DVB-S Downlink 12.25 GHz Symbol Rate 30.8 MS/s NetId  Parameter Default Preset Number 5 Preset Name Effete LNB Configuration 1 Modulation Type DVB-S2 Downlink 12.31 GHz Symbol Rate 30.0 MS/s NetId  Parameter Default Preset Number 6 Preset Name Encounter LNB Confi

• 4-59 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu The following table displays the hardware information: Viewing Installed Options Proceed as follows to view the installed hardware options: From the Hardware Information screen, press the yellow button (Inst Opt)

• Cisco D9865, 5-41 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Configuring Favorites and Reminders Enter a channel to each color as a shortcut for a quick channel change. For example, if you assign the red button to channel 1, pressing the red button while watching a different channel at anytime will automatically tune the TV channel to 1. Note You can only use the one button channel change if the screen is displaying video only. The one button channel change does not work if EPG, Channel Banner, or on-screen menus are displayed. Step 4 The Reminde

• Cisco D9865, 4-64 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu The Active Alarm screen displays all the active alarm messages for the D9865 system. The following table shows the alarm status table information: To View the Active Warning Messages Proceed as follows to view the active warnings: From the Info screen, select Active Warning and press OK. The Active Warning screen displays all the active warning messages for the D9865 system. The following table shows the warning status table i

• Cisco D9865, xvii Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Safety Precautions grounding of the lead-in wire to an antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode (see Satellite Receiver and Satellite Antenna Satellite Antenna. Satellite Receiver & Satellite Antenna Grounding Before you can operate your satellite receiver system, both the satellite receiver chassis and the satellite antenna LNB connection(s) must be properly grounded. For information about grounding your satellite

• Cisco D9865, Contents iv Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 CHAPTER 2 Introduction 2-1 Overview 2-1 Free-to-air Reception 2-1 Secured Broadcast Reception 2-1 Data Outputs (D9865D only) 2-1 MIB Browser 2-2 Key Features 2-2 Optional Features 2-2 CHAPTER 3 Front Panel Operation 3-1 About the Front Panel 3-1 Front Panel LEDs 3-2 CI Slot 3-3 Keyboard Display 3-3 Setting the TV Video Format 3-3 Common Interface Modules 3-4 Remote Co

• Cisco D9865, 3-5 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 3 Front Panel Operation Remote Control Functions Remote Control Button Function DISPLAY Enables the video/audio outputs. 0 to 9 Enters channel numbers or information on on-screen menus. Alphanumeric character entry for “Name” field on the on-screen menus (similar to keys on telephone keypad). If an entered value is out of range or conflicts with another setting, a pop-up message displays information about the error. 00 (pressing 0 twice) �

• Cisco D9865, Contents x Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Noise Cutoffs C-8 Alarms and Warnings C-8 Alarm/Warning Setup C-8 Download C-9 Bootable App Selection (Screen) C-9 Info C-9 APPENDIX D Declaration of Conformity D-1 I NDEX

• Cisco D9865, B-2 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Appendix B Default Settings Factory Default Settings Preset - Number 1 Preset Number 2 Preset - Number 3 Parameter Default Preset Number 1 Preset Name ET LNB Configuration 1 Modulation Type DVB-S Downlink 11.795 GHz Symbol Rate 20.0 MS/s NetId  Parameter Default Preset Number 2 Preset Name Enterprise LNB Configuration 1 Modulation Type DVB-S Downlink 11.851 GHz Symbol Rate 30.5 MS/s NetId  Parameter Default Preset Number 3 Preset Name Exterminator LNB Configuration 1 Modula

• Cisco D9865, 5-11 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Setting Up Dish Pointing Step 5 Click Apply. To set up the dish in Installer Action mode: Proceed as follows to set up the dish in Installer Action mode: Step 1 From the Dish Pointing page, click the Installer Action link at the bottom right hand corner of the page. Step 2 In the Satellite Number field, enter the satellite number identifying the saved satellite location, as defined b

• Cisco D9865, 4-44 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Editing an IP Address Proceed as follows to edit the Network IP Address: Step 1 From the IP Setup screen, press the yellow button (SetIPAddr). Step 2 Make the necessary changes. The following table describes each of the options: The Network Address, Prefix Mask, and Gateway Address should be changed together, as a group. The following

• Cisco D9865, 6-13 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 6 Service and Maintenance Troubleshooting Troubleshooting If you experience any problems operating your satellite receiver, the following table may help you resolve your problem. Problem Cause Remedy Blank screen (TV switched on) Normal operation if receiver is not on (power switch on back panel). Press the Display button on the receiver front panel or remote control. Scrambled channel (not decoded) Subscriber services may not be authorized for the channel. Che

• Cisco D9865, xi Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Preface This guide describes the audience, use and organization of the Cisco D9865 Satellite Receiver Software Version 2.15 Installation and Configuration Guide. The preface also outlines the document conventions and support information. This preface contains the following sections: • Document Revision History, page xi • Audience, page xi • Organization, page xii • Conventions, page xii • Related Publications, page xiii Document Revision History

• Cisco D9865, 4-33 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Setting up Audio Proceed as follows to select the audio source. From the Setup Menu screen, select Audio Setup and click OK. The following table describes each of the options: Imitext Color (text color) Auto Displays text in the color transmitted by the subtitling equipment. Auto Yellow Displays text in yellow. White Displays text in white. Imitext Shade (background color) Auto Displays background in same shade transmitted by the

• Cisco D9865, C-3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Appendix C Lock Levels D9865 Satellite Receiver Lock Levels EPG Info NAVigator Info Timers Favorites Previous Day 3 Favorites 3 Timers 3 OK to select channel  OK to view future Info 3 Parameter Lock Level Set Timer 2 Parameter Lock Level Set Timer 2 Parameter Lock Level Scroll up and down 3 Delete 2 Edit (to view) 3 Edit (Save button) 2 Parameter Lock Level Delete 2 New 2 Edit (to view) 3 Edit (Save button) 2 Move 2 Select 2 Parameter Lock Level

• Cisco D9865, 4-66 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Signal Level and Signal Quality The Signal Level and Signal Quality of the incoming signal are displayed both numerically and graphically using bar graphs. The Signal Level is associated with the RF input signal level. The Signal Level display is continuously updated to indicate the relative strength of the received RF input signal. It is displayed in the range from 0 to 100. The Signal Quality is ass

• Cisco D9865, 4-14 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Setup Menu The Setup Menu is used to set up the receiver. The available sub-menus are as follows: • Tuning / Preset – From this menu, you can display and change Presets, and set up the LNB. • Dish Setup – This menu provides a graphical aid for dish pointing/alignment. • Video Setup – From this menu, you can set the TV channel to d

• Cisco D9865, 4-49 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu From the SNMP Setup screen, press the yellow button (Trap Dest) to view trap destinations. The Trap Destination Setup screen displays a list of trap destination addresses and the associated community string. Adding Trap Destinations Proceed as follows to add trap destinations: Step 1 From the Trap Destination Setup screen, press the green button (Add) to add a trap destination address. Step 2 The following table describes each of the available options: Selection

• Cisco D9865, 4-39 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu Step 2 Select Set Lock Level Password and press OK. Step 3 Press OK to enter the current password and press OK. For security, a default character is substituted for each button pressed. Step 4 Press OK to enter the new password, any number from 0 to 9, and press OK. Step 5 Press OK to enter the new password again for password confirmat

• 5-36 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Setting Up IP Information Setting Up IP Information To Configure Management and Data Port Settings Proceed as follows to configure management and data port settings: From the user interface of the D9865, click System

• 5-21 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Setting the Channel Information The Current Input Status area displays current RF Tuning Status information, including the downlink frequency and signal status. The Tuner Performance area displays the satellite dish

• Cisco D9865, C-6 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Appendix C Lock Levels D9865 Satellite Receiver Lock Levels Subtitles Audio Setup Administration TV Channel 2 TV Aspect Ratio 2 Aspect Ratio Convert 2 Closed Caption 2 Parameter Lock Level Subtitle Control 2 Imitext Color 2 Imitext Shade 2 Imitext Position 2 Subtitle Language 2 Parameter Lock Level Stereo/Mono 2 Dolby Digital Mode 2 Digital Audio Preference 2 Audio PMT Source 2 Parameter Lock Level POV Mode 1 Lock Level 3 Menu Transparency 2 IR Remote 2 Date Format 2 Time Format 2 Time Offset 2 Parameter Lock Level

• 5-3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Overview of the Main D9865 Settings Overview of the Main D9865 Settings Proceed as follows to get an overview of the main D9865 Satellite Receiver settings: Step 1 Log on to the Web GUI. Step 2 Click Summary > Summary Dashboard. The Summar

• 5-42 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 5 Setup and Monitoring via Web GUI Viewing the Alarm/Warning Status Note To set a favorite profile as an active profile, select the favorite profile and click Apply. Viewing the Alarm/Warning Status Proceed as follows to view the active alarm and warning messages: Fr

• Cisco D9865, 6-9 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01 Chapter 6 Service and Maintenance Alarm Messages Boot Host APP Invalid Application software cannot be read from memory correctly due to a hardware issue. Clear alarms, reset unit, and notify customer support if the problem persists. Major MPE alarm Data lost, transport error Transport error indicator is set in the transport stream. Verify that the uplink is in good condition. Major None. MPE alarm Data lost, CRC error CRC error detected i

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