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Cisco ONS 15454 Troubleshooting Manual

Cisco ONS 15454 Manual Online:

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Cisco ONS 15454 User Manual
Cisco ONS 15454 User Guide
Cisco ONS 15454 Online Manual

Text of Cisco ONS 15454 User Guide:

  • 1-8 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.3 Identify Points of Failure on a DS-N Circuit Path 1.3 Identify Points of Failure on a DS-N Circuit Path Facility (line) loopbacks, terminal (inward) loopbacks, and hairpin circuits are often used to test a circuit path through the network or to logically isolate a fault. Performing a l

  • Cisco ONS 15454, 1-45 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.3 Create the XC Loopback on the Source OC-N Port e. Click Apply. f. Click Yes in the confirmation dialog box. Step 3 Use CTC to set up the XC loopback on the circuit being tested: a. In node view, double-click the OC-N card to open the card view. b. Click the Provisioning > SONET STS tabs. c. Click the check box in the XC Loopback column for the port being tested. d. Click Apply. e. Click Yes in the c

  • 1-14 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.3.2 Perform a Hairpin Test on a Source Node Port (West to East) d. Click Yes in the confirmation dialog box. Step 2 Initiate an external switching command (side switch) on the cross-connect cards before you retest the loopback circuit: Caution Cross-connect side switches are service-aff

  • Cisco ONS 15454, 1-52 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.5 Create a Terminal (Inward) Loopback on Intermediate-Node OC-N, G-Series, MXP, or TXP Ports i. In the Circuit Creation destination dialog box, use the same Node, card Slot, Port, and STS (or VT) used for the source dialog box. j. Click Finish. Step 3 Confirm that the newly created circuit appears on the Circuits tab list and that it is described in the Dir column as a 2-way circuit. Note It is normal for the “LPBKTERMINAL (DS1, DS3, EC-1-12, OCN)” condition on pa

  • Cisco ONS 15454, 1-44 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.3 Create the XC Loopback on the Source OC-N Port b. Choose the loopback circuit being tested. c. Click Delete. d. Click Yes in the Delete Circuits dialog box. Step 7 Complete the “Create the XC Loopback on the Source OC-N Port” procedure on page 1-44. 1.5.3 Create the XC Loopback on the Source OC-N Port Note This procedure is only performed on OC-N cards and tests the XC-10G circuit connection. The cross-connect (XC) loopback test occurs on the XC10G cross-connect card in a network circuit. Completing

  • Cisco ONS 15454, 1-84 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.8.16 VLAN Cannot Connect to Network Device from Untag Port Verify Ethernet Connections Step 1 Verify that the alarm filter is turned OFF. Step 2 Check for SONET and dense wavelength division multiplexing (DWDM) alarms on the STS-N that carries the VLAN #1 Ethernet circuit. Clear any alarms by looking them up in Chapter 2, “Alarm Troubleshooting.” Step 3 Check for Ethernet-specific alarms. Clear any raised alarms by looking up that alarm in Chapter 2, “Alarm Troubleshooting.” Step 4 Verify that the ACT LED on the Ethernet card is green. Step 5 Verify that Port

  • 1-78 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.8.8 Java Runtime Environment Incompatible Manually Edit the java.policy File Step 1 Search your computer for java.policy file and open it with a text editor (Notepad or Wordpad). Step 2 Verify that the end of this file has the following lines: // Insert this

  • Cisco ONS 15454, 1-50 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.5 Create a Terminal (Inward) Loopback on Intermediate-Node OC-N, G-Series, MXP, or TXP Ports Test the OC-N, G-Series, MXP, or TXP Card Note This procedure does not apply to Software R4.6 E-Series Ethernet, ML-Series Ethernet, and DWDM cards. Step 1 Complete the “Physically Replace a Card” procedure on page 2-219 for the suspected bad card and replace it with a known-good one. Step 2 Resend test traffic on the loopback circuit with a known-good card installed. Step

  • 1-82 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.8.12 DCC Connection Lost 1.8.12 DCC Connection Lost Symptom The node is usually accompanied by alarms and the nodes in the network view have a gray icon. This symptom is usually accompanied by an EOC alarm. Table 1-21 describes the possible problem and the solution. 1.8.13 “Path in Use” Err

  • Cisco ONS 15454, 1-20 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.3.4 Perform a Terminal (Inward) Loopback on a Destination DS-N Port (West to East) Step 11 Click Finish. Step 12 Confirm that the newly created circuit appears in the Dir column as a 2-way circuit. Note It is normal for the “LPBKTERMINAL (DS1, DS3, EC-1-12, OCN)” condition on page 2-144 to appear during a loopback setup. The condition clears when you remove the loopback. Note DS-3 terminal loopbacks do not transmit a DS-3 AIS (see

  • Cisco ONS 15454, 1-35 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.4 Using the DS3XM-6 Card FEAC (Loopback) Functions Step 5 Clear the terminal (inward) loopback state on the port: a. Double-click the DS-N card in the destination node with the terminal loopback. b. Depending upon the card type, click the Maintenance > Loopback tabs, Maintenance > DS1 tabs, or Maintenance > DS3 tabs. c. Select None from the Loopback Type column for the port being tested. d. Select the appropriate state (IS, OOS, OOS_AINS) in the State column for the port being tested. e. Click Apply. f. Click Yes in the confirmation dialog box. Step 6 Delete the termina

  • Cisco ONS 15454, 1-66 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.7 PC Connectivity Troubleshooting Step 14 Set the node name and network configuration to site-specific values. Refer to the Cisco ONS 15454 Procedure Guide for information about provisioning the node name, IP address, subnet mask and gateway, and IIOP port. 1.7 PC Connectivity Troubleshooting This section contains information about system minimum requirements, supported platforms, browsers, and JREs for R4.6, and troubleshooting procedures for PC and network connectivity to the ONS 15454. 1.7.1 PC System Minimum

  • Cisco ONS 15454, 1-64 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.6.2 Restore the Node to Factory Configuration Note The Force Upload box is only applicable when the Upload Package checkbox is checked. Step 10 In the Search Path field, verify that the path to the CISCO15454 folder on the CD drive is listed. Caution Before you perform the next step, be sure you are uploading the correct database. You cannot reverse the upload process after you click Yes. Step 11 Click Go. A confirmation dialog box appears. Step 12 Click Yes. Step 13 The status bar at the bottom of the screen

  • Cisco ONS 15454, 1-38 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.1 Perform a Facility (Line) Loopback on a Source-Node G-Series, MXP, OC-N, or TXP Port 1.5.1 Perform a Facility (Line) Loopback on a Source-Node G-Series, MXP, OC-N, or TXP Port The facility (line) loopback test is performed on the node source port in the network circuit. In the testing situation used in this example, the source OC-N port in the source node. Completing a successful facility (line) loopback on this port isolates the OC-N port as a possible failure point. Figure 1-20 shows an example of a facility loopback on a circuit so

  • Cisco ONS 15454, 1-96 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.10.2 Faulty Fiber-Optic Connections Step 4 If the power level falls below the specified range for the OC-N card: a. Clean or replace the fiber patch cords. Clean the fiber according to site practice or, if none exists, follow the procedure in the Cisco ONS 15454 Procedure Guide. If possible, do this for the OC-N card you are working on and the far-end card. b. Clean the optical connectors on the card. Clean the connectors according to site practice or, if none exists, follow the procedure in the Cisco ONS 15454 Procedure Guide. If possibl

  • Cisco ONS 15454, 1-89 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.9.2 AIS-V on DS3XM-6 Unused VT Circuits View the State of OC-N Circuit Nodes Note This procedure does not apply to Software R4.6 DWDM cards. Step 1 Click the Circuits tab. Step 2 From the Circuits tab list, select the circuit with the *_PARTIAL status condition. Step 3 Click Edit. The Edit Circuit window appears. Step 4 In the Edit Circuit window, click the State tab (if you are viewing a SONET circuit). The State tab window lists the Node, CRS End A, CRS End B, and CRS State for each of the nodes in the circuit. 1.9.2 AIS-V on DS3XM-6

  • 1-93 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.9.9 Free-Running Synchronization Mode 1.9.9 Free-Running Synchronization Mode Symptom The clock is running at a different frequency than normal and the“FRNGSYNC” alarm appears. Table 1-35 describes the possible problem and the solution. 1.9.10 Daisy-Chained BITS

  • Cisco ONS 15454, 1-54 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.6 Perform a Facility (Line) Loopback on a Destination-Node OC-N, G-Series, MXP, or TXP Port 1.5.6 Perform a Facility (Line) Loopback on a Destination-Node OC-N, G-Series, MXP, or TXP Port You perform a facility (line) loopback test at the destination port to determine whether this local port is the source of circuit trouble. The example in Figure 1-26 shows a facility loopback being performed on an OC-N port, but you can also use this procedure on G-Series, MXP, or TXP cards. Figure 1-26 Facility (Line) Loopback on a Destination Node OC-N Port Caution Performing a loopback on an in-

  • Cisco ONS 15454, 1-25 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.3.6 Perform a Hairpin Test on a Destination Node Port (East to West) Step 4 Choose None from the Loopback Type column for the port being tested. Step 5 Choose the appropriate state (IS, OOS, OOS_AINS) from the State column for the port being tested. Step 6 Click Apply. Step 7 Click Yes in the confirmation dialog box. Proceed to Step 16. Step 8 If the test set indicates a faulty circuit, the probl

  • Cisco ONS 15454, 1-56 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.5.6 Perform a Facility (Line) Loopback on a Destination-Node OC-N, G-Series, MXP, or TXP Port b. Choose None from the Loopback Type column for the port being tested. c. Choose the appropriate state (IS, OOS, OOS_AINS) from the State column for the port being tested. d. Click Apply. e. Click Yes in the confirmation dialog box. Step 4 Clear the facility (line) loopback circuit: a. Click the Circuits tab. b. Choose the loopback circuit being tested. c. Click Delete. d. Click Yes in the Delete Circuits dialog box. Step 5 Complete the “Perfo

  • Cisco ONS 15454, 1-100 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.10.2 Faulty Fiber-Optic Connections Remove GBIC or SFP Connectors Step 1 Disconnect the network fiber cable from the GBIC SC connector or SFP LC duplex connector. Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view directly with optical instruments. Step 2 Release the GBIC or SFP from the slot by simultaneously squeezing the two plastic tabs on each side. Step 3 Slide the GBIC or SFP out of

  • Cisco ONS 15454, 1-4 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.1 Network Troubleshooting Tests Figure 1-4 shows a terminal loopback on a DS-N card. The test-set traffic comes in on the OC-N card and goes through the cross-connect card to the DS-N card. The terminal loopback on the DS-N card turns the signal around before it reaches the LIU and sends it back through the cross-connect card to the OC-N card. This test verifies that the cross-connect card and terminal circuit paths are valid,

  • Cisco ONS 15454, 1-17 Cisco ONS 15454 Troubleshooting Guide, R4.6 November 2004 Chapter 1 General Troubleshooting 1.3.3 Perform an XC Loopback on a Destination Node OC-N STS (West to East) Step 4 Complete the “Create a Facility (Line) Loopback on an Intermediate-Node OC-N, G-Series, MXP, or TXP Port” procedure on page 1-48. If the test set indicates a faulty circuit, there might be a problem with the cross-connect card. Step 5 Complete the “Test the Standby XC10G Cross-Connect Card” procedure on page 1-45. Test the Standby XC10G Cross-Connect Card Step

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