Carestream DRYVIEW CHROMA Operation & User’s Manual
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Carestream DRYVIEW CHROMA, 2-14 9G4260_en 2011-03-01 Working with Ink and Media 5. Remove the ink cartridge from the bag. Shake the ink cartridge for approximately five seconds, and 15 times, horizontally. CAUTION: Do not touch the green IC chip on the ink cartridges. This can cause the imager to malfunction. 6. Match the ink cartridge color with the color label on the back of the cartridge cover. Hold the ink cartridge with the arrow mark facing up, and then insert it into the slot as far as it will go until it clicks. 7. Repeat the s
Carestream DRYVIEW CHROMA, 3-18 9G4260_en 2011-03-01 Settings, Maintenance and Troubleshooting Imager sounds like it is printing, but nothing prints Prints do not look as expected Symptom Action The print head moves, but nothing prints. Confirm the imager operation. Print a nozzle check pattern. See “Correcting print quality issues by checking for clogged nozzles” on page 3-7. Check the next section if the nozzle check pattern does not print correctly. If “Motor Self Adjustment” displays on the control panel screen, the imager is adjusting the internal motor. Leave the imager on and wait for a while. The nozzle check pattern does not print correctly. Perform head cleaning. The nozzles may
Carestream DRYVIEW CHROMA, Working with Ink and Media 2011-03-01 9G4260_en 2-5 8. Load the media package (with the carrier) into the cassette. IMPORTANT: Keep the media carton. If you change the media size in the imager later, place the media back in the original carton. 9. Fit the edge guide to the edge of the media package. Move the guide without moving the slider. Media carrier
Carestream DRYVIEW CHROMA, Settings, Maintenance and Troubleshooting 2011-03-01 9G4260_en 3-15 Maint Box 2 Unlocked. Lock lever for maintenance box 2. Lock maintenance tank 2 (borderless tank). Not Enough Empty Space. Replace the maintenance box 1. Replace the maintenance tank 1 (maintenance box) with a new tank. See page 2-15. Maintenance Box 1 Error. Replace maintenance box 1. Set the maintenance tank 1 (maintenance box) again correctly. If the error occurs again, replace maintenance tank 1 with a new tank. See page 2-15. Maintenance Box 2 Error. Replace maintenance box 2. Set the maintenance tank 2 (borderless t
Working with Ink and Media 2011-03-01 9G4260_en 2-13 Replacing ink cartridges If one of the ink cartridges is empty, printing will stop. If an ink-low warning displays, replace the ink cartridge(s) as soon as possible. This procedure uses Matte Black ink as an example. Use the same procedure to replace any ink cartridge. 1. Check that the imager is on. 2. Press the groove in the cartridg
Carestream DRYVIEW CHROMA, 1-12 9G4260_en 2011-03-01 Overview Using the Web Portal to access additional functionality The Web Portal is your interface to additional features. In addition to the installation and setup of your system, you can view and manage the imager's connections over the network, configure features, view error messages and access general status information at the Web Portal. You can also check film count, film size, and film type. Troubleshooting tools include: • Optimization of image quality for modalities. • Retrieval of logs, statistics, and system status. • Diagnostic utilities, including backup and restore. The Web Portal provides an onl
Carestream DRYVIEW CHROMA, 3-8 9G4260_en 2011-03-01 Settings, Maintenance and Troubleshooting 5. Check the results. • For a Nozzle Check, a message displays if a clog is detected. If no clogs were detected, press OK. If nozzles are clogged, press to start Auto Cleaning, and then press OK to close the Ink Menu. • For a Print Check Pattern, review the print for any gaps in the pattern. Example of clean nozzles Example of clogged nozzles If any segments are missing in the nozzle check pattern, perform a head cleaning. • Auto Nozzle Check settings – Set up the imager to regularly check for nozzle clogs. If clogs are found, Auto Cleaning is initiated. See below. Automatic no
Settings, Maintenance and Troubleshooting 2011-03-01 9G4260_en 3-13 Ink Cartridge Error. Please install the correct ink cartridge. Remove the ink cartridge, and install an ink cartridge that can be used with this imager. No Ink Cartridges. Install ink cartridge(s). Install ink cartridges. Ink Low Prepare a new ink cartridge for replacement. Cartridge Cover Open. Close
Carestream DRYVIEW CHROMA, 3-10 9G4260_en 2011-03-01 Settings, Maintenance and Troubleshooting Press to select Yes , and then press OK. The cleaning starts. • Power clean all colors – Press to select All Colors (Powerful), and press . Press to select Yes , and then press OK. The cleaning starts. The power light flashes and head cleaning starts. It takes from one to 10 minutes. Cleaning is finished when the Power light is on. NOTE: If Auto Nozzle Check is set to On, it might take 10 minutes or longer. 5. Print a nozzle check pattern, and check the result (see p
Carestream DRYVIEW CHROMA, Settings, Maintenance and Troubleshooting 2011-03-01 9G4260_en 3-19 The print is not positioned properly on the paper. • Is the media size setting correct? • Is the media skewed? If Paper Skew Check is set to Off, even if it is skewed, the imager might exceed the print area when printing on the paper. Set Paper Skew Check to On. Press > Printer Setup > Paper Skew Check > On. • Does the print data fit within the paper width? If the print image is larger than the paper width, pri
Carestream DRYVIEW CHROMA, 2-10 9G4260_en 2011-03-01 Working with Ink and Media 5. Load the new media in the carrier. 6. To check that the new media size has been read by the imager, view the display screen and check that the new media size appears. The system is ready, and the print job resumes.
Carestream DRYVIEW CHROMA, Overview 2011-03-01 9G4260_en 1-1 1 Overview CHROMA Imager at your site The DRYVIEW CHROMA Imaging System produces high quality color and grayscale images on film and paper. Use the prints from this versatile system for: • Diagnostic purposes to determine patient treatments • Referral, sharing, or educational purposes The imager receives and prints from image sources such as medical electrical equipment (modalities) and workstations over the network. You can send print jobs simultaneously from multiple image sources. The open design lets you connect to moda
Carestream DRYVIEW CHROMA, 2-6 9G4260_en 2011-03-01 Working with Ink and Media 10. Insert the cassette and push it firmly into the imager. 11. Replace the output tray. 12. Extend the output tray for the media size and raise the flap. Adjust the output tray depending on the size of the media loaded in the cassette: • A4: Slide out the third extension of the output tray, raise the flap, and then push the section back in.
Working with Ink and Media 2011-03-01 9G4260_en 2-9 Changing the media size in the imager If a print request has arrived with a different media size than what is installed in the imager, the new size appears on the DICOM interface screen to alert you to install the requested size. 1. Retrieve the new media. IMPORTANT: Be careful not to drop the media! The media mu
Carestream DRYVIEW CHROMA, 1-8 9G4260_en 2011-03-01 Overview 6 Up/down or media feed buttons. • When a menu displays, press the up or down arrow button to select an item. • Press to feed media from the cassette and to eject it from the imager. 7 Menu button. • Press in the Ready status (or when no media is loaded) to display the menu. • Press when printing to display the Printer Status menu. • When the menu displays, press the Menu button to access the next screen (Menu > Item > Parameter). 8 Paper Cut button. Not supported with this imager release. 9 Paper release light and button. Not supported with this release. 10 OK button. • Press when an item is selected from the M
Carestream DRYVIEW CHROMA, 2-12 9G4260_en 2011-03-01 Working with Ink and Media Checking ink levels Check the ink level at the control panel screen. 1. Ink cartridge number - corresponds to the cartridge locations in the imager 2. Ink levels - the icons show the approximate amount of remaining ink For more information on the ink level icons, see “Ink cartridge status” on page 1-10. 1 2
Overview 2011-03-01 9G4260_en 1-3 Enhancing serviceability with remote monitoring CARESTREAM Remote Management Services is set up through the Web Portal, and is designed to enhance efficient system serviceability and simplify analytical and service processes through the monitoring of your equipment. Additionally, this simplifies the service process by providing qualified service
Carestream DRYVIEW CHROMA, Overview 2011-03-01 9G4260_en 1-5 Imager 1 Front cover. 2 Cartridge cover (left). Ink cartridges #1-6 are behind the cover. 3 Media cassette. Load the media pack in the cassette. 4 Output tray. Collects the ejected paper and film. Extend the tray according to the size of the media that is being ejected. 5 Maintenance tank. Collects the waste ink for borderless printing. (Borderless printing is not supported with this imager release.) 6 Media eject support. Supports the ejected (printed) media. 7 Cartridge cover (
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