Diamond Multimedia SM56PCI Quick Start Manual
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Diamond Multimedia SM56PCI, SupraMax 56i Pro PCI Quick Start Guide Model # SM56PCI Page 2 Safety Notice System requirements Package Contents Page 3 Pre-installation Information Hardware Installation Telephone Cable Connectors Page 4 Modem Driver Information Page 5 Software Installation Page 6 Trouble Shooting Technical Support
Diamond Multimedia SM56PCI, SupraMax 56i Pro V.92 PCI Quick Start Guide SAFETY NOTICES To avoid a shock hazard • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • The power cord to your computer equipment must be connected to a properly wired and earthed (grounded) receptacle. To prevent static discharge: Discharge static electricity from your body before you touch this product or any part inside your computer and periodically while you work on your PC. You can do so by touc
Diamond Multimedia SM56PCI, PREINSTALLATION INFORMATION Before installing your new modem we recommend that you first remove any previous internal modem and accompanied software from your system. This step is especially needed if your last modem uses a chipset similar to the new modem. Please refer to your previous modem manufac- turer for exact instructions to remove their hardware and software from your system. Most mo- dems will install themselves into the add/remove programs accessible from the control panel. Please make sure your previous modem is not within this list prior to installing our hardware. HARDWARE INSTALLATION The following steps will g
MODEM DRIVER INSTALLATION The following information will guide you through installing the modem driver. Please read each step carefully to ensure the driver is being properly installed. The following steps apply to Windows® 98SE, ME, 2000, and XP operating systems only. Please ensure you are using a sup- ported operating system. 1. Turn on the power to the computer
Diamond Multimedia SM56PCI, SOFTWARE INSTALLATION Faxtalk Communicator Diamond has bundled Faxtalk Communicator with the SupraMax 56i Pro modem. Faxtalk is capable of sending and receiving faxes in addition to voicemail (answering machine). The following instruc- tions will help guide you through the installation of Faxtalk. 1. Insert the installation CD into your CD-ROM drive. The Supra Modem menu will appear. Click the SOFTWARE INSTALLATION box. The Software installation menu will appear. 2. Click the Faxtalk Communicator box. This will start the installation of Faxtalk. Please follow the on screen instructions to complete the installation. Internet Call Waiting Diamond ha
Diamond Multimedia SM56PCI, Troubleshooting Diamond has included troubleshooting steps for most common problems on the installation CD. Please use the following instructions to navigate to the help area on the installation CD. 1. Insert the modem installation CD into your CD-ROM drive. 2. When the menu appears click the Troubleshooting box. 3. A help desk screen will appear with options for support. Please select the option that best describes the issue you are having. Technical Support Option 1 TechXpress Tel: 800-587-8167 Support 24Hrs/7days a week $7.00 flat fee per incident Option 2 Free Support: Tel: 818-773-9600 Mon-F
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