Cisco 500 Series Operation & User’s Manual
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Cisco 500 Series, Hosted VoIP Services GCI VoIP services v2.2 Voice Services Welcome to GCI COM hosted VoIP services. Detailed below is a basic user guide outlining the simplicity of the service. Depending on the type of handset you use, some of the functions will be visible on a “soft key” (a button on the handset with the service already registered). The “soft keys” are normally associated with digital handsets whereas analogue handsets will require a manual input of access codes t
Cisco 500 Series, Hosted VoIP Services GCI VoIP services v2.2 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting indicator. Displays red when a new voice message has been left. Flashes red during incoming call. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Not available on the SPA501G. 4 Line keys Indicates phone line status. Not available on the SPA502G. When lit: Green: Line is idle. Red (steady): Line is active or in use. Red (blinking): Line is on hold. Orange: Lin
Cisco 500 Series, Hosted VoIP Services GCI VoIP services v2.2 Feature Access Codes: When using the codes, you will be guided through the process by an automated service. For example, if you want to access your voicemail, depress the envelope key (next to number 3), you will then be asked to enter your pass code followed by the # key. Once entered, you will have a choice to listen to new messages, reset your greeting etc. Set up code for Voicemail is 1379, this will need changing. To transfer a call using a digital handset, the DND (do not disturb) key below the LCD
Hosted VoIP Services GCI VoIP services v2.2 Call Return Enables a user to call the last party that called, whether or not the call was answered. To call back the last party that called, the user dials the call recall feature code. The system stores the number of the last party to call, and connects the user to that party. Do Not D
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Contents INSTALLING THE DEVICE 2 Headset Plug Notes 3 GETTING TO KNOW THE DEVICE 4 Idle Mode 5 Skype Tabs 5 Info Mode 5 Options Menu 6 USING THE DEVICE 8 Making Calls 8 Adjusting Ring Volume 8 Adjusting Voice Volume 8 Changing Ringtones 9 Double Ringing 9 Solving Echo Problems 9
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