Concordia 2500i Operation & User’s Manual

Text of Concordia 2500i User Guide:

• Concordia 2500i, 8 Customer Service (800) 778-0990 Pre-Programmed Drinks LATTE Steamed milk mixed with espresso TO POUR: Press the CAFFÉ LATTE START button CAPPUCCINO Espresso topped with rich layers of steamed and foamed milk TO POUR: Press the CAPPUCCINO START button AMERICANO Espresso mixed with water TO POUR: Press the AMERICANO START button ESPRESSO An aromatic shot of intensely rich coffee TO POUR: Press the ESPRESSO START button Drink Variations MAKE IT A DOUBLE The beverage will be made with two shots

• Concordia 2500i, Customer Service (800) 778-0990 1 Important Safety Information Your safety is important to us. The Concordia Model 2500i dispenses hot liquids and steam, and incorporates grinding operations. Please follow all safety precautions to reduce the risk of electric shock, burns, and/or injury to persons or property. Machine Operation  Do not use the machine for anything other than its specific intended use.  Close supervision is required anytime the machine is used near children.  Machine must be installed in a s

• Concordia 2500i, Customer Service (800) 778-0990 31 FAQ Q Why does my espresso pour light brown? Shouldn't it be black? Espresso pour should start dark in color, and gradually turn light brown. The light brown espresso, called the crema, adds flavor without being bitter. Q What if I want to use a different brand or type of espresso beans? You are welcome to use whatever type of beans you prefer. Each brand and blend of beans will grind differently, so when changing beans the machine needs to be recalibrated by a Concordia Certified Technician. Call Concordia to schedule a calibration service call when changing

• Concordia 2500i, 6 Customer Service (800) 778-0990 MILK CLEAN Activates milk clean cycle, use in conjunction with Concordia Cleaning Products. During the cleaning cycle, cleaning solution is drawn through milk tubes and cleans the milk tubes and milk nozzle assembly. To begin the milk clean cycle, press and hold button until tone stops. BREW CLEAN Activates brew group/shut down clean cycle. Use with Concordia Cleaning Tablets to clean brew chamber. Machine turns off when complete. To begin the brew group/shut down clean cycle, press and hold button until tone stops. 6. PROGRAMMING AND MENU NAVIGATION FOR COMPLETE PRO

• 16 Customer Service (800) 778-0990 Bean Hoppers Each bean hopper holds approximately 2lbs of fresh whole espresso beans. The espresso beans are gravity fed into the grinders as each drink is poured. To Access and Fill a Bean Hopper • Open menu board door with key, and raise it to the UP position. • Remove bean hopper lid. • Scoop fres

• Concordia 2500i, Customer Service (800) 778-0990 11 Check Cumulative Drink Statistics • Press the PROGRAM button 1 time • The cumulative drink total appears in the display • Display will automatically return to SELECT DRINK after a few seconds Detailed Cumulative Drink Statistics • Press the PROGRAM button 3 times (press slowly, you will hear a beep after each press) • SELECT CATEGORY will appear in the display • Press the SCROLL UP arrow 1 time • CUM STATISTICS will appear in the display •

• Concordia 2500i, Customer Service (800) 778-0990 3 The Model 2500i Components 1. Bean Hoppers Each bean hopper holds approximately 2lbs of espresso beans. 2. Front Panel Door Latch/Lock The front panel latch and doors of the machine can be locked, providing security in a self-service environment. 3. Touch Pad The touch pad provides a user-friendly interface for selecting and pouring beverages. 4. Product Outlet The product outlet is where the selected drink is dispensed. 5. Electrical Enclosure and CPU Located behind the left door, the electrical enclosure hous

• Concordia 2500i, Customer Service (800) 778-0990 13 TEMP SETTING (°F) Default Setting Min Max Adjustable By Cap Steam 244 235 250 1 Latte Steam 240 235 CAP STEAM Steam Hi (alarm) 252 245 255 Steam Lo (alarm) 232 230 240 Brew Water 198 185 205 Brew Water Hi (alarm) 205 180 210 Brew Water Lo (alarm) 167 160 180 Refrigerator 36 33 42 Refer Temp Hi (alarm) 41 40 60 Refer Temp Lo (alarm) 32 30 35

• Concordia 2500i, Customer Service (800) 778-0990 21 Saturday and Sunday, the timers are not started until the first drink is poured Monday morning. Auto-Rinse Cycle The machine runs an automatic rinse cycle every 10 minutes after the last drink is poured. The machine will beep a warning before the automatic rinse cycle begins. The display will read: DANGER! HOT WATER As the machine sits idle, an automatic rinse cycle runs every 2 hours. During the rinse cycle, water runs through the brew system and steam runs through the milk system to provide a quick rinse during slow usage periods. The interval timing for th

• Concordia 2500i, 28 Customer Service (800) 778-0990 REQUEST PM Call Concordia to schedule a Preventive Maintenance service call, see page 25. WAIT WARMING UP Machine warm-up requires 10-15 minutes. If message appears on screen over 20 minutes, turn machine off at power switch, wait 10 seconds, and turn machine on. CHECK CLOCK Clock time or date must be reset. For clock set submenu categories, see page 12. REFR TEMP HI Check to make sure refrigerator door is properly closed. If the refrigerator doo

• Concordia 2500i, Customer Service (800) 778-0990 33 complete directions on cleaning the milk system, see the cleaning card included with the machine. Q My machine is beeping and the display reads BREW CLEAN DUE. When the display reads BREW CLEAN DUE, the brew group must be cleaned within the next 2 hours to ensure uninterrupted operation. If the brew group is not cleaned within two hours, the message will change to RUN BREW CLEAN!, and the machine will be disabled. The brew group must be cleaned to resume operation. For complete directions on cleaning the brew group, see the cleaning card included with the machine. Q Can I change the time my machine turns on each day? Yes! Yo

• Concordia 2500i, Customer Service (800) 778-0990 23 Clean the Drain Tray and Grate Remove drain grate and clean with hot soapy water to remove milk residue. Grate can be placed in the dishwasher, if desired. Clean drain tray with soapy water and/or sanitizer (do not use bleach). Clean the Refrigeration Unit Remove milk containers and milk trays. Using a towel or paper towel, wipe up any spilled milk. Clean the interior of the refrigeration unit using warm soapy water and a clean towel. Wipe with a towel moistened with a sanitizer approved by Local Health Department regulations. NOTE: Refrigerator temperature will rise during cleaning. This is normal and will

• Customer Service (800) 778-0990 19 Espresso Overview What is espresso? The term espresso is used to describe more than just a drink. • It’s a roast of beans • It’s a brewing method • It’s a beverage It’s a Roast of Beans Espresso refers to coffee beans that have been specifically roasted for use in espresso machines. Before roasting, all coffee bean

• Concordia 2500i, Customer Service (800) 778-0990 9 MAKE IT FLAVORED The beverage will be made with a flavor or syrup. TO POUR: Pour 1-2 ounces of flavored syrup in the cup Press desired drink option button(s) Press desired drink button NOTE: It is possible to make either hot or cold flavored drinks. COLD FLAVORED LATTE TO POUR: Fill cup 2/3 full with ice Pour cold milk into cup approx. ¾ full Pour 1-2 ounces of flavored syrup Place cup under drink dispensing spout Press ESPRESSO START button MOCHA Latte flavored with chocolate syrup. TO POUR: Pour 1-2 ounces of chocolate syrup in the cup Press desired dri

• Concordia 2500i, 4 Customer Service (800) 778-0990 Using the Espresso Machine Starting the Machine The power switch is located behind the left door. Power Switch 1. Turn on the power switch to start the machine. 2. Close the door. Machine will not warm up if the door remains open. 3. The display will read: WAIT WARMING UP Machine warm-up takes approximately 10-15 minutes. During warm-up, the machine is heating the water and generating steam, while cooling the refrigeration compartment. WARNING: Wait at least 10 seconds between turning the machine off and back on again. Quickly flipping the power switch on

• 12 Customer Service (800) 778-0990 Software Quick Reference Table CUM TOTAL DISPLAY TOTAL DRINK COUNT STATISTIC - PRESS PROGRAM BUTTON 1 TIME - CUM STATISTICS Cum Total Latte Large Latte Cappuccino Large Cappuccino Espresso Americano Large Americano Hot Water Extra Shot DISPLAY CUMULATIVE STATISTICS BY DRINK DAILY ST

• Concordia 2500i, 24 Customer Service (800) 778-0990 Weekly Maintenance Lubricate Milk Valve Apply 2-3 drops of Super Lube ® to the milk valve plunger weekly to ensure free movement. Freeing a Sticking Milk Valve Periodically the milk valve becomes stuck in place and must be released. The symptom of a stuck milk valve is no milk flow. 1. Open the grounds bin door. 2. Raise the top panel by pressing down on the latch button located on the top of the panel. 3. Locate the milk valve directly above the grounds bin. The ½ stainless steel milk valve plunger is

• Concordia 2500i, 32 Customer Service (800) 778-0990 Q How can I tell if my employees cleaned the machine? If your machine is not cleaned within 24 hours, the display will read MILK CLEAN DUE or BREW CLEAN DUE. For complete information on the cleaning timers, see page 20. Q How do I check the daily drink statistics? Your espresso machine tracks both daily and cumulative drink statistics. For step-by-step directions on checking drink statistics, see page 11. Q Can I make iced drinks? Yes! An iced latte is simply: ice, cold milk, and espresso. For a detailed description of

• Concordia 2500i, 22 Customer Service (800) 778-0990 Empty the Grounds Bin The grounds bin holds the used espresso grounds. The EMPTY GROUNDS BIN message will appear on the display when the grounds bin is full, approximately every 40-50 drinks. 1. Open the left door. 2. Remove the grounds bin. 3. Discard the used grounds into waste receptacle. Clean grounds bin with warm, soapy water. 4. Keep grounds bin out of machine for at least 10 seconds, to reset the machine’s internal counter. 5. Replace the grounds bin with handle facing out. 6. Clo

• Concordia 2500i, It’s a Brewing Method....................................................................19 It’s a Beverage................................................................................19 Cleaning and Maintenance .................................................20 Importance of Cleaning ....................................................................20 Cleaning Timers.................................................................................20 Milk Cleaning Timer-24 Hour/150 Drink.......................................20 Brew Group Cleaning

• 34 Customer Service (800) 778-0990 Machine Warranty Limited Warranty Statement and Disclaimers Concordia warrants the Goods to be free from defects in materials and workmanship under normal conditions for a period of either twelve (12) months after the original date of shipment; or either 36,500 drink cycles; whichever period ends first (“Limited Warranty p

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Concordia 2500i Technician manual 11-10-2023 224

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