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Phonak Roger Pen Operation & User’s Manual

Phonak Roger Pen Manual Online:

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Phonak Roger Pen User Manual
Phonak Roger Pen User Guide
Phonak Roger Pen Online Manual

Text of Phonak Roger Pen User Guide:

  • 7 secs 41 5.3 Disconnecting Roger devices (NewNet) To disconnect your Roger Pen from any connected receivers or other Roger microphones, hold the Connect button for 7 seconds. The indicator light will turn orange when Roger Pen has been disconnected from all connected devices. You can now start to re-connect Roger receivers or Roger microphones with y

  • 60 Roger Pen’s light is blinking red (double ash) J Its battery charge is low Roger Pen has stopped working J Software issue During Bluetooth pairing, the phone asks for a pass code J This code is required to pair your Roger Pen with your phone I keep losing the signal during a Bluetooth phone call J The Bluetooth device is either out of range or worn in a back pock

  • Phonak Roger Pen, 75 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Phonak is under license. Other trademarks and trade names are those of their respective owners.

  • Phonak Roger Pen, Bluetooth Your voice Caller‘s voice Caller‘s voice audible here Roger 30 4.3 Using Bluetooth Roger Pen allows you to connect to Bluetooth-enabled cell phones and smartphones to make and receive phone calls. Before you can use your Roger Pen with your phone however, you need to make sure your phone has Bluetooth, and complete the pairing and connection procedures described in ‘Setting up Bluetooth’ (page 53). 4. Using Roger Pen

  • Phonak Roger Pen, 74 The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal. Proper disposal protects the environment and health. This product has an embedded, non- replaceable battery. Do not attempt to open the product or remove the battery as this may cause injury and damage the product. Please contact the local recycling fac

  • Phonak Roger Pen, 61 The caller can hear me but I cannot hear the caller J The call was transferred to the phone Roger Pen is no longer recognized by the phone to which it was previously paired J The devices are too far away from each other J Roger Pen has stopped seeking for paired Bluetooth devices to save power J Roger Pen can be paired to a maximum of 8 dierent Bluetooth devices. If its internal memory is full, new pairings may overwrite previous pairings. These devices are unpaired I accepted a call on my phone (instead of via Roger Pen) but cannot hear it in my hearing aids J Some phones unfortunately do not support th

  • 37 Transferring a call Holding the Accept button for two seconds transfers the call back to your phone. This allows you to hand your phone to another person. You will no longer hear the call in your hearing aids. Holding the Accept button for another two seconds will transfer the call back to your Roger Pen. Disabling Bluetooth If you are not using Roger Pen’s Bluetooth functio

  • Phonak Roger Pen, 13 You can also connect via a SCART adaptor, which can be bought from an electronics store or from your Phonak dealer. Connect the other end of the audio cable to the SCART adapter. Then plug the SCART adapter into a free SCART output socket on your TV. If your TV does not include an analog audio output, you need a digital to analog converter. Such converters can be found in electronics stores or may be purchased from your Phonak dealer.

  • 32 Avoid covering the microphone opening with your nger or clothes (gure 3) and make sure Roger Pen is not pointing away from you (gure 4). During a phone call, keep your cell phone on you. Bluetooth’s range (the maximum distance between Roger Pen and the phone) is 1–3 meters / 3–10 ft. Outside of this range the connection may be lost or drop in and

  • Phonak Roger Pen, 49 7.1 What is Bluetooth? Bluetooth provides a way for devices like cellular or cordless phones, laptops and personal computers to communicate wirelessly. Your Roger Pen supports Bluetooth, allowing you to receive phone calls directly in your hearing aids. For further information about Bluetooth, visit www.bluetooth.org What Bluetooth devices can I use with my Roger Pen? First, check whether the device you wish to use is Bluetooth-enabled. Look for the Bluetooth symbol on the device or in its User Guide. Second, the possible applications of a Bluetooth- enabled device are dened by ‘proles’. The device you wish to use with your Roger Pen must support either the ‘H

  • Phonak Roger Pen, a. b. 2. 3. 1. 11 Remove / Change: a. Pull back the tab on the universal power supply. b. Gently pull the adapter upwards to remove it. c. Start over with step 1 (opposite). Connecting the power supply to the docking station 1. Place the docking station next to your TV / audio device and connect the smaller end of the charging cable to the power input of the docking station . 2. Plug the larger end of the charging cable into the universal power supply. 3. Plug the power supply into an easily

  • Phonak Roger Pen, 0-10 cm / 0-4 inches 43 Roger technology allows you to use multiple microphones in parallel by connecting additional Roger Clip-On Mics and Roger Pens. 6.1 Connect To connect another microphone to your Roger Pen, follow these steps: 1. Turn on both microphones. 2. Hold the two microphones close together (within 10 cm / 4 inches). 3. Press the Roger Pen’s Connect button. 4. The indicator lights of both microphones will turn green for two seconds to indicate successful connection. 6. Adding additional microphones

  • Phonak Roger Pen, 3. 1. 2. 16 Alternatively, you can also charge your Roger Pen without the docking station. This may be useful when traveling. Using the micro-USB cable: 1. Plug the smaller end (micro-USB) of the charging cable into your Roger Pen. 2. Plug the larger end (USB) of the charging cable into the power supply. 3. Plug the power supply into an easily accessible power socket. 3. Getting started

  • Phonak Roger Pen, 62 My phone is ringing but I cannot accept the call on my Roger Pen J The phone’s Bluetooth is disabled J Roger Pen’s Bluetooth is disabled J Roger Pen is not connected to your phone J Roger Pen is not paired with your phone J The distance between Roger Pen and your phone is too great J Ensure Bluetooth is enabled (see your phone’s User Guide) J Ensure Bluetooth is enabled by pressing the Accept button for 2 seconds J 1. Disable your phone’s Bluetooth and then turn it on again 2. Restart Roger Pen by switchin

  • Phonak Roger Pen, 21 4. The indicator light will turn green for two seconds to conrm a successful connection. 5. Repeat steps 2 & 3 to connect a second receiver. You can connect an innite number of Roger receivers to your Roger Pen. Indicator light (connection status) After pressing the Connect button, the following feedback may be given by the indicator light: Indicator light Meaning Connection was successful – your Roger receiver is connected to your Roger Pen. Roger Pen could not find a Roger receiver. Move Roger Pen closer to your Roger receiver and make sure the Roger receiver is powered on. Then try to connect again. The Roger receiver is not compatible with you

  • Phonak Roger Pen, 35 Rejecting a call If you prefer not to answer an incoming call, press the Decline button. Using your phone to reject the call will have the same eect. Making phone calls Make sure Roger Pen and your phone are connected via Bluetooth as described in ‘Setting up Bluetooth’ (page 53). Use your phone’s keypad to enter the number and press the phone’s call button. You will hear the ringing tone in your hearing aids shortly afterwards. Ending a call To end a phone call via your Roger Pen, press its Decline button. The call will terminate. You can also end a call v

  • 63 My phone is ringing but I cannot hear its ringing tone even though Roger Pen’s light has turned solid blue J Phone is set to vibrate only J Your Roger receiver is not connected or switched on J Your hearing aid is not set to the right program The person on the phone is having diculty hearing me J Roger Pen’s microphone openings may be covered J Roger Pen is n

  • Phonak Roger Pen, 28 4.2 Connecting to multimedia devices You can connect your Roger Pen to an audio source – such as your TV, tablet or HiFi - to hear its audio signal directly in your hearing aids. Via docking station Make sure the docking station is powered on and properly connected to your audio source, as described in ‘Getting started’ (page 12). Slot your Roger Pen into the docking station. After turning on your audio source, Roger Pen will automatically detect the presence of an audio signal and

  • Phonak Roger Pen, 58 Most probable cause(s) I cannot switch Roger Pen on J The battery is empty I cannot understand the speaker J The microphone is not positioned correctly J The microphone openings are covered by ngers or clothing I cannot hear the speaker’s voice even though Roger Pen is switched on J The microphone has been muted J Your hearing aids are not set to the correct program J Your Roger receivers are not connected to Roger Pen 8. Troubleshooting Solution(s) J Charge Roger Pen for at least two hours J Move Roger Pen closer to the speaker’s mouth J Make sure Roger Pen is pointing towards the speaker’s mouth J Make sure the microphone openings are not

  • Phonak Roger Pen, 46 6.2 Using additional microphones Hand over the Roger microphones to your speakers. Make sure they are worn properly (pointing to the mouth and within 20 cm / 8 inches). The Roger microphones automatically detect when your friend or partner talks, before instantly transmitting his / her voice to your hearing aids. If a speaker wants to temporarily leave the group, they should mute their microphone by rmly pressing the on / o button. 6. Adding additional microphones

  • Phonak Roger Pen, 19 3.4 Using Roger receivers Using Roger MyLink If your Roger receiver is a Roger MyLink, switch your Roger MyLink on and hang it around your neck. Make sure your hearing aids are set to T / MT / T-Coil mode. The Roger MyLink User Guide provides more detailed information on using Roger MyLink. Using Roger receivers attached to your hearing aids If you have Roger receivers that attach directly to your hearing aids, make sure these are properly attached and each hearing aid is set to its Roger / FM / DAI / EXT / AUX program.

  • Phonak Roger Pen, 26 4.1 Attaching the lanyard Slide the plastic part of the lanyard over the Roger Pen’s clip (1.) until it is fully inserted (2.). 1. 2. To remove the lanyard, pull it o the clip. 4. Using Roger Pen

  • Phonak Roger Pen, 48 Indicator light (multiple microphone status) When using multiple Roger microphones, the following feedback may be given by the indicator light: Indicator light Meaning Your Roger microphone is muted. Unmute it by pressing the on / off button. Your Roger microphone cannot detect the primary Roger microphone. Switch on the primary Roger microphone and make sure it is within range of your Roger microphone. 6. Adding additional microphones

  • Phonak Roger Pen, 47 Roger Pen enters Handheld / lanyard mode when connected to one or more additional microphones. While connected to other microphones, it is not possible to change this mode. However if Roger Pen loses its connection to additional microphone(s), this will re-activate its automatic microphone mode. Only one speaker can be heard at a time. When two people speak at the same time, the person who talked rst will be heard. When they stop talking, the other speaker will be heard. The speaker using Roger Pen should never move more than 10 m / 30 feet away from the group a

  • Phonak Roger Pen, 34 Accepting incoming calls To accept an incoming call, press the Accept button when you hear the ringtone in your hearing aids. Speak into Roger Pen – not your phone – when the call is in progress. Only one phone call at a time is possible. If another incoming call occurs on a second connected phone, you have two options: S Press Accept : The current call will be put on hold and the new incoming call will be accepted. S Press Decline : The new incoming call will be rejected and you can continue with your current call. 4. Using Roger Pen

  • Phonak Roger Pen, 64 9.1 Important Safety Information Please read the information on the following pages before using your Phonak device. This symbol on the product or its packaging means that it should not be disposed of with your other household waste. It is your responsibility to dispose of your waste equipment separately from the municipal waste stream. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 9. Important information

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