Toshiba VP 300 Installation Instructions Manual

Text of Toshiba VP 300 User Guide:

• Toshiba VP 300, C. While still connected to the VP 300, enter the mailbox number of mailbox B. This should be the same as the extension number of phone B. Does the VP 300 respond with the prompt, “Thank you. Just a moment…”? NO ➧ Determine the cause and correct the problem before continuing. D. After a short interval, does the VP 300 respond with, “Extension EXT-B is in use. Please leave a private message at the tone…”? NO ➧ Determine the cause and correct the problem before continuing. E. Dial 9 9 to exit from the VP 300. Hang up phone A and phone B. 6. EXTERNAL TRUNK CALL TO THE VP 300 This test verifies that the

• Toshiba VP 300, Action VP 300 Description and Response Reload the System 37. Press the lower button To reload the system. on the CPU. 38. Log on to the VP 300 using the old maintenance password. 39. Perform the standard Refer to INSTALLATION, Testing, in this manual. procedures (i.e., calling a ring no answer, busy extension, etc.). Toshiba VP Systems Release 7.1 July, 1994 6-56 Installation and Maintenance Manual

• Toshiba VP 300, ■ Power Supply Unit (PSU) The power supply unit (PSU) is a plug-in unit and is installed in slot A15. Three nominal input voltages are available for the PSU: 120 VAC 240 VAC –48VDC A PSU of the proper input voltage must be used. The system input voltage is displayed on the power line filter at the rear of the cabinet. The PSU may not be installed or removed with the circuit breaker in the ON position. Refer to INSTALLATION, Installation Requirements, for instructions for installing a VP 300 powered by a –48 VDC PSU. Refer to MAINTENANCE, Power Supply Unit section, in this manual for instructions on removing and installing a PSU. The PSU provides six regulated DC voltages.

• Toshiba VP 300, 5. Divide the disk space allocated for CDR call records (2MB) by the number of bytes used in one day to determine how many days the storage space will last before the information wraps. This estimate can help establish the schedule to check the CDR log. Toshiba VP Systems Release 7.1 July, 1994 MAINTENANCE 5-139 Table 5-8 Call Detail Record Size by Transaction Type Transaction Type (XACTIN) CALMBX CALATT CALATD CALPA CALPAD CALSMD CALNXT CALINT CALIMM LOGON QCKMSG QCKINT OFOUTC MWOUTC LPOUTC ALOUTC FAXQCK FAXDLV FAXSND FAXRCV NTOUTC NTMSGD NTMSGN NTMSGR NTIN NTCHK TIMEST 10 10 10 10 10 10 10 16 10 11 10 16 13 1

• # Name Description 207 MSGS OTHER Number of OTHER MESSAGES — net errors, return receipt, mailbox full, etc. (Release 7.1 or later) The number of times other messages, such as Return Receipt, Forward on network, network errors, and ACP messages, were sent. 208 INVAL USRLOG Number of INVALID USER LOGON attempts (Release 7.1 or later) The number of times an invalid mailbox or pass

• Toshiba VP 300, immediately to the VP 300. Otherwise, the call appears to the VP 300 as a direct external call. Members of hunt groups cannot have any type of forwarding on their phones without removing themselves from the hunting pattern. This is a restriction of the PBX. It can be worked around by giving hunt group members two extensions, one in the hunt group (not forwarded), and the other a personal line (forwarded). This requires an additional port in the PBX. If the hunt group members do not have multiline phones

• Toshiba VP 300, H. Dial the extension number of phone B. After several ringbacks have occurred (less than the PBX configured number of ringbacks before ring-no-answer forwarding), press the CANCEL softkey (this should appear as softkey 5) to reconnect to phone A. Does phone B stop ringing? Do you get reconnected to phone A, which was on hold? NO ➧ Determine the cause and correct the problem before continuing. I. Hang up phone A and the Superset 4. Connect the Superset 4 to the next VP 300 MIC port extension and repeat steps D through H until every MIC port extension has been tested. 3. DISPLAY TE

• Toshiba VP 300, INTRODUCTION The Mitel SX-2000 Adaptive Integration chapter details the requirements to integrate the VP 300 with the Mitel SX-2000. This chapter includes information about: • How Adaptive Integration works • Mitel SX-2000 requirements • Mitel SX-2000 limitations • Mitel SX-2000 configuration • VP 300 configuration • Installation and testing, including an Installation Checklist • Maintenance Mitel SX-2000, SX-2000 S and SX-2000 SG and Superset are registered trademarks of Mitel Corporation. Toshiba VP Systems Release 6.1 February, 1993

• Toshiba VP 300, ◆ WARNING ◆ Do not slam the PSU into the cabinet. This can damage the PSU. 7. Using a flat-blade screw driver, screw in the two captive screws attached to the front flange of the PSU. 8. When all other system maintenance has been accomplished, turn ON the system at the PSU switch. Measure voltages on the front of the CPU as described in INSTALLATION, VP 300 Hardware Installation. 9. Close and lock the door of the cabinet. ■ Power Filter Assembly (PFA) The power filter assembly is a unit that includes power entry connection and a power line EMI suppression filter. The power

• ■ Hard Disk Drives (HD) Disk assemblies are plug-in, random access, read/write magnetic hard disk assemblies, requiring no adjustments or jumper configurations. The VP 300 cabinet uses Small Computer System Interface (SCSI) technology hard disk drives that interface to a single SCSI bus. This bus is controlled by the VCU. Disk drives are used for two functions: S

• Column = Top Pair Number Jack 3 (C) to slot 3 in VP 300 Jack 4 (D) to slot 4 in VP 300 Jack 1 (A) to slot 1 in VP 300 Jack 2 (B) to slot 2 in VP 300 AB CD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Figue 3-8 Connector Block Toshiba VP Systems Release 7.1 July, 1994 INSTALLATION 3-33

• Toshiba VP 300, 57XX and 294-59XX. In the example, a second prefix, 286, is added to support numbers in the 286-55XX number bank. In the existing system, the first digit 1 is used; however, mailboxes beginning with 1 are not integrated. The first digit 6 is used only for network locations. The first digits 9 and 0 are not used. The existing FIRSTDIGIT Table is shown below: The existing PREFIX DIGITS Table is shown below: Centrex numbers to be supported are: 294-2XXX 294-59XX 294-3XXX 294-7XXX 294-4XXX 294-8XXX 294-57XX 286-55XX The CPI portion of this application could be supported prior to Release 6.1, but Release 6.1 or higher is required for the MWI part of

• Toshiba VP 300, ■ Install Telephony Wiring DP EXT of the DAC I/O panel contains the tip-ring connections for all 16 ports of the DAC cards plugged into DP1 through DP4. DP EXT is used to distribute those trunks, four trunks per amphenol connector, to the 50-pin connectors on the back of the VP 300 cabinet. The connections are as shown in Table 11-2. Connect a 25-pin cable to the 66M block, or equivalent, mounted on the backboard. Cross connect the trunks to the 66M block or equivalent. Refer to Table 11-2 for connections. ☞

• Toshiba VP 300, ■ Incoming Calls Provides the following information for calls directed to the mailbox/extension. TOTAL Total number of calls placed by the VP 300. Beginning with Release 7.1, both integrated and nonintegrated calls are included in this total. ANSWD Number of calls answered. Beginning with Release 7.1, this number includes nonintegrated calls only. Calls that are released and forwarded back are not pegged. NO ANSWD Number of calls not answered. Beginning with Release 7.1, only nonintegrated calls are included. BUSY Number of calls placed to a busy extension. PBX Integration calls that forward on the busy condition. Beginning with Release

• Toshiba VP 300, See Person Chapter Responsible Scheduled Completed Trunks _____ Quantity to the VP 300 _____ Dedicate to Hunt Group(s) _____ Group 1 _____ Group 2 _____ Group 3 _____ No Station Restriction, if applicable _____ Trunk-to-trunk Capability (Y/N) _____ Trunk Queuing? (Y/N) _____ Incoming only _____ Two-way _____ Central Office Changes _____ Hunt Group _____ Contains the VP 300 extension _____ Circular hunting _____ Overflow (Y/N) _____ Trunks dedicated DDC, UCD, DIL, DEDICATED (circle one) Toshiba VP Systems Release 7.1 July, 1994 3-48 Installation and Maintenance Manual PREPARING THE PHONE SYSTEM

• Toshiba VP 300, ■ Restoring Local Names for Release 6.1 and Later Individual names or all local names can be restored. The following is an example of restoring local names. This section applies to Release 6.1 and later. Action VP 300 Description and Response 1. @FLOPPY The following menu is displayed: 2. :2 The following menu is displayed: 3. :1 The following is displayed: 4. :1 The following is displayed: - - - - - - - - - - RESTORE OF LOCAL NAMES - - - - - - - - - - (1 – 8 DIGITS, ALL, EMPTY LINE = DONE) : Enter - - - - - - -

• Toshiba VP 300, Listing the CPT To list the trace, at the @ prompt, enter: LIST TRACE A trace for specific activities can be selected from the menu as shown in the following example. ☞ Only part of the time needs to be entered, but it is necessary to add the year first. For example, 91 02 24 lists all information stored starting with the first event stored for February 24 and continuing to the current date and time. If the date and time entered precedes the date and time for the data stored, the system starts reporting events for the earliest date within the range specified. To select the complete history stored, press at the empty line. To display current events, enter C (

• Toshiba VP 300, Toshiba VP Systems Release 7.1 July, 1994 5-44 Installation and Maintenance Manual # Name Description 133 INIT DIAL *: INITIAL PRESSED * for Quick Message Number of times * was dialed IMMEDIATELY after the system answered. 134 SUBSQ DIAL *: SUBSEQUENT PRESSED * for Quick Message Number of times * was SUBSEQUENTLY dialed after other digits were dialed. 135 CALLER WAS NET: Caller was NETWORK The number of times the source of an incoming call was identified as a network location. 136 CALLER WAS Caller was DID/E&a

• Toshiba VP 300, Toshiba VP Systems Release 7.1 July, 1994 1-4 Installation and Maintenance Manual Reserved (J6) System Terminal Port Rear Connection (J1) Reserved RS-232C Ports (J3 and J4) Port B (J2) Alarm Port (J5) 50-pin (25 pair) Amphenol connectors Cable Tiedown Points Tapped Mounting Holes for securing DAC panel Earth Ground Connection Point Power Cord Power Receptacle J6 J1 J2 J3 J4 J5 P11P12 P10 P9 P8 P7 P6 P5 P4 P3 P2 P1 Figure 1-3 VP 300 Cabinet Rear View

• Toshiba VP 300, ■ Individual Port Statistics Information in this section includes the number of incoming and outgoing calls for each voice port and fax channel, the number of seconds each port was busy, and the number of seconds each port was busy because it failed selftest. PORT NUMBER The number associated with each port in the SLOTS Table. PORT TYPE Identifies whether the port is a voice port (VOC) or a fax channel (FAX). (Release 7.1 or later) COS The Class of Service assigned to each port. INCOMING CALLS/ The number of incoming calls to each port for the period of time FAXES shown in the header of the report. The number of incoming calls on a VOC port includes both voice

• Toshiba VP 300, MWN Attempts encountered Fast Busy The following example shows a CDR log where a port encountered fast busy while attempting a message waiting notification outcall. MWI Attempts The following example shows a CDR log of lamp message waiting indication attempts and the results. CDR Log of Specific VP 300 Ports The following example shows a CDR log for ports 10 thru 19. Only records for a range of ports can be displayed at one time. In this command line, PR 01 means that records for ports 010 thru 019 are displayed. @CDR PR 01 MM/DD/YY HH:MM:SS XACTIN STAT MS ME PRT DURATN MAILBOX 08/09/

• Toshiba VP 300, Action VP 300 Description and Response 12. @DISKO The following menu is presented: 13. Choose option 3 — The following is presented: REPLACE A DISK. 14. Enter the number of The VP 300 displays the following screen. (There may be a delay the drive slot to be before the screen appears.) replaced. 15. Remove Software Diskette #1 from the floppy drive. Reload the System 16. Make sure the configuration backup diskette is write-enabled. 17. Insert the configuration backup diskette into the FD. 18. Press the lower button To reload the system. on the CPU. :B4 Selected drive has been replaced. :3 Select drive slot to be rep

• Toshiba VP Systems Release 7.1 July, 1994 Chapter Contents (continued) Section Description Page 5.9 Hardware Replacement................................................................................................................... 5-79 Printed Circuit Assemblies (PCA) Replacement ...................................................................... 5-79 Line Interface Car

• CLEAR This command clears the MIC board pegs. The form of the command is: INTEGRATION (C INT x 1) C INT x 1 where x is the slot number. The following are definitions of the fields displayed when listing the state of the MIC board. Card ID The CARD ID states the type of equipped integration card. Card Status There are four possible states for the card: CARD DOWN The MIC is down and not

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