HP Digital Pen 250 Operation & User’s Manual
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Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide 29 An example of a transaction log follows. To view the details of any of the transactions, click on the transaction line. The details will be displayed in the bottom pane. The fields of the transaction log are described in Table 1, “Transaction Log Field Descriptions”. Table 1: Transaction Log Fie
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide 31 ‘Failed’ Transaction During the afternoon, he fills out a new form. However, the next time he docks his pen, due to a network failure, the form cannot be processed. The transaction log now contains a 4th line. If you click on line 4, you will see the following details displayed in the bottom pane: When a download fails, the data in the pen is not erased and will remain in the pen ‘outbox’. Each time the pen is docked the pen will attempt to download until successful. The following day, the technician again docks his pen. The transac
HP Digital Pen 250, Chapter 1 Introducing the Digital Pen HP Digital Pen 250 User’s Guide 7 Pen Components The HP Digital Pen has the following elements (which are illustrated in the following figure): 1. Pen cap. Acts as the on/off switch for the pen. 2. Power and memory LEDs. Provide power and memory status information. 3. Reset button. Resets the pen. (See “Resetting the Digital Pen” on page 37 for more information.) 4. Cradle. Downloads handwritten documents from the pen to the computer and charges the pen. 5. Ink cartridge removal hole. Used to change the ink cartridge of the digital pen. Protect your HP Digital Pen 2
HP Digital Pen 250, Chapter 4 Troubleshooting HP Digital Pen 250 User’s Guide36 If the pen does not turn on when you remove the cap, if it does not charge or is not detected by the PC when you dock, use the following checks to determine the cause of the problem. Checking the Pen To check that the pen is functioning correctly, do the following: 1. Check that the pen is on: both the power and memory LEDs should be lit. 2. Put on the pen cap. The LEDs should go out. 3. Remove the cap from the pen and the LEDs should flash briefly then show the appropriate color for the battery charge level (see
HP Digital Pen 250, Chapter 2 Getting Started HP Digital Pen 250 User’s Guide12 Before You Begin Caution: You must install the Download Software before physically connecting the digital pen and cradle. This will ensure that the correct pen driver is installed. If the Download Software is not installed and you connect the cradle, you will see a “found new hardware” popup. Close the popup and continue as described below. You must have the following software on your PC: • Microsoft Windows 2000 Professional (SP4) or Microso
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide26 Downloading Data When you insert the pen in its cradle, its behavior depends on how you configured the data download setting for the pen in “Configuring the Download Process” on page 20. This section describes the Download Manager dialog box and how to download data in each of the pen’s operational mode. About the Download Manager You can use the Download Manager dialog box to start the downloading process and to make the following changes to the pen software settings: • Set or Change an
HP Digital Pen 250, Chapter 1 Introducing the Digital Pen HP Digital Pen 250 User’s Guide 9 your computer, to view the download status in the transaction log, and to clear the pen memory after a successful download. It also lets you modify settings that are saved in the pen, such as a name identifying the pen or a password. About Digital Forms A digital form is a printed paper form that has a special pattern that enables your digital pen to record the information you write on the form with your digital pen. A digital form can contain items to select, spaces for you to wri
HP Digital Pen 250, Chapter 4 Troubleshooting HP Digital Pen 250 User’s Guide38 If the pen is still frozen after performing a reset, you can perform a master reset to restore the pen to the factory settings. Performing a Pen Master Reset Caution: Perform a master reset only as a last resort because you will lose all the information in the pen’s memory, including the password. To perform a master reset, do the following: 1. Take off the pen cap. 2. Press the pen tip on a surface while you press the reset button with a paper clip or pencil tip. The LEDs will flash red. 3. Remove the paper clip or pencil tip from the reset button, but continue pressing th
HP Digital Pen 250, Chapter 1 Introducing the Digital Pen HP Digital Pen 250 User’s Guide6 Introduction This book is for users of the HP Digital Pen 250 and the related software. It provides the information you need to set up and use your digital pen, and includes troubleshooting information for some common problems. It assumes you are familiar with using a PC. About the Digital Pen Your digital pen writes like an ordinary pen, but it also contains a camera. When you use the pen to write on specially printed paper (known as digital paper), the camera records each pen stroke electronically in the pen memory. The pen memory can store the equivalent of 40 A4 pages of full text or recording data for up t
HP Digital Pen 250, Contents HP Digital Pen 250 User’s Guide 3 Chapter 1 Introducing the Digital Pen Introduction......................................................................................................................... 6 About the Digital Pen ...........................................................................................................6 Operating Conditions......................................................................................................... 6 Pen Components ............................................................................................................... 7
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide 21 Identifying a Pen You can use the Pen Settings dialog box to provide a name that identifies the pen. This name is called the pen owner name. The name is used to identify your pen from the Select Pen drop-down list in the left pane of the Pen Settings dialog box. To set a pen owner name: 1. Double-click the pen icon in your taskbar. The Pen Settings dialog box is displayed. 2. Enter an identifying name or keyword in the Owner Information field. This name is stored in th
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide22 Configuring a Pen Password You can set a password for your pen. The password mechanism prevents anyone from downloading data from a lost or stolen pen. The password is stored in the pen. Every time the pen is placed in its cradle, you are prompted to enter the password. To set the password: 1. Double-click the pen icon in your taskbar. The Pen Settings dialog box is displayed. 2. Select the Password tab, which is illustrated below: 3. To set the user password, click
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide 33 Failure Due to Authorization Problems Later, the technician attempts to repair some faulty equipment, and completes an order form. However, he does not have the required authority to order parts, so the next time he docks his pen, the transaction fails, as shown in line 6: Once all of the forms have been processed, there is no need to keep the details in the transaction log. The technician clicks Clear Pen Memory, to start again with a clean log. Status Name Date and Time 6 Failed Order Form NOF38 7/26/2003 3:31:02 PM 5 Comm
HP Digital Pen 250, Chapter 2 Getting Started HP Digital Pen 250 User’s Guide14 When you place the pen in the cradle, the icon shows a small green dot and a banner appears with summary details, as shown in the following figure: Charging the Digital Pen You can use the HP Digital Pen 250 to write up to the equivalent of 25 pages of full text before the battery needs to be charged. When the power status LED indicates the battery is low, remove the pen cap and insert the pen into the cradle. If the pen LEDs do not power when you take the pen cap off, the battery may be too low to power the pen. When the pen is placed in the cradle, the LEDs should remain on. If the LEDs go out when the pen i
Chapter 4 Troubleshooting HP Digital Pen 250 User’s Guide 37 Other Problems The pen vibrates three times when a Send Box is checked You have filled 200 forms. This is the maximum number of forms that can be stored in the pen. The strokes information captured for subsequent forms is stored in the pen memory but you cannot download it. Dock the pen and down
HP Digital Pen 250, Chapter 3 Using the Download Software HP Digital Pen 250 User’s Guide18 Viewing Pen Settings To view information about your digital pen: 1. Double-click the pen icon in your taskbar. The Pen Settings dialog box is displayed. You can also launch the Pen Settings dialog box from the Start menu by selecting Settings > Control Panel > Digital Pen Settings. Your PC can connect to several pens, depending on the number of USB ports available. If you are connected to more than one pen, select the pen you want to configure from the Select Pen drop-down men
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